Saturday, February 15, 2020

The Burger Boy - Compensation Management Case Analysis -New Analysis

This case analysis is based on American University for the Compensation Management, Human Resource Management. The following answers are for The Burger Boy.


1.     What appear to be the problems at this Burger Boy?
There have several problems at this Burger Boy. The major problems are:
·        the two managers not managing the workload during absentees of the employees
·        not managed replacement during the absentees
·        letting too much pressures on employees
·        error in performance in busy period due to over demand
·        not enough breaks
·        manger pointing directly to the employees in mass
·        manager assigned excessive of working hour which caused over burden
·        Managers not compensating the work of the employees as stated Newman gets compliment for his efforts after two weeks of joining.
·        Manager not happy with the payment

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Wednesday, February 5, 2020

Describe the key features and advantages and disadvantages of 360-degree performance appraisals. Can a 360-degree performance appraisal help reduce appraisal bias? Why do you think this form of performance evaluation is being increasingly used? Explain.

            360-degree performance appraisal is a performance evaluation system of his/her skills, abilities, and behaviors by the seniors, team members, subordinates, and customers. The key features of this appraisal system are multidirectional, multidimensional, self-appraisal, superior's appraisal, subordinates appraisal, peer appraisal, and customer appraisal.
            The advantage of this system is that the feedback system can increase an employee's engagement and professional development. It helps to create self-awareness in the employee of their strengths and weaknesses, help the employer to find the lagging of the employee so that proper training and mentoring can be provided. It also provides insight into the employee's work and helps to maintain transparency.

Do you think that we will ever develop standardized costs for marketing activities? Why or why not?

 Marketing activities means the activities involved to achieve the organization marketing goals. It includes the activities involved at launch and after the launch of the product which may include events and activities. Marketing activities involves market targeting, positioning, and segmentation. We cannot predict the cost involved in planning marketing activities but we can improve the precision and productivity decisions. With the help of marketing activities,  budgeting for the sales can be done but we cannot fix the cost in every segment.

What compensation mix do you think is best for creative selling of intangible goods, like estate planning advice? What mix would be best for a missionary salesperson (drug detail person) calling on physicians? A salesperson for large factory machines? A rep for office equipment?

 A compensation mix is the mix of salary with commission, and/or bonus. Compensation can be financial incentives and non-financial incentives. Compensation acts as a motivator and hygiene factor.
            For selling estate planning advice, the salesperson needs enormous effort to impress the customers since the investment from the customer end does not come easily.  The straight

As a sales manager, which of the contemporary theories of motivation would you use to motivate your sales force? Why?

There are three contemporary theories of motivation to motivate Salesforce than includes content theories, process theories, and reinforcement-oriented theories.
            Content theories highlights the need of employees to be rewarded and recognized to be motivated. It helps in planning and designing compensation plans and rewards. This includes from person basic needs to self-esteem.